If you’re looking for a job Interview Questions guide for Marks and Spencer, you’ll need to be prepared for the interview process. In this blog post, we’ll give you an overview of the Marks and Spencer interview process, including some Interview questions and their best Answers

You will learn:

  • What to expect during the Marks and Spencer interview process
  • What kind of questions you’ll be asked
  • How to prepare for your interview

We hope this blog post will help you in your preparation for your Marks and Spencer interview. Good luck!

Marks And Spencer Interview Question
Company:Marks And Spencer
Headquarters:London, United Kingdom
Total Interviews Questions:Up to 20 Questions
Interviewer Type:The Flatterer or Introvert
Total Employees:78,000

Marks and Spencer Retail has 1,463 Stores World Wide and They Have 78,000 Active Employees Working in, They Roughy Generate $10.18 Billion in Revenue In 2020.


What are the most common Mark and Spence interview questions?

1. Tell us about yourself?

  • Start by giving a brief overview of your professional background and experience.
  • Then, highlight your key skills and strengths that make you a good fit for the role you’re interviewing for.
  • Next, discuss your motivation for wanting to work at Marks & Spencer.
  • Finally, conclude by briefly sharing your long-term career aspirations.

By following this advice, you’ll be able to give a well-rounded and impressive answer to the question that will help you stand out from the other candidates.

2. What you can tell us about Marks and Spencer?

Do you know any detail about Marks and Spencer, If Yes how much do you know about this Company? The More Detailed Knowledge you had About this Company the More perfectly you can Answer this question Here Some General and Most Important Information is listed about Marks and Spencer.

Marks and Spencer Group plc is a significant British worldwide retailer with a base camp in London, England, that represents considerable authority in selling clothing, home items, and food items.

  • Marks and Spencer were founded in 1884 in London, United Kingdom.
  • Marks and Spencer have an Estimated 255 stores in the United Kingdom.
  • Marks and Spencer called their new stores “Penny Bazaars” keeping the penny price slogan.
  • Men’s & Women’s clothing, Home Furniture, Wine, Flowers & Gifts is the best product of Marks and Spencer.
  • “Spend it well” is the slogan of Marks and Spencer.

3. What are the Core values of Marks and Spencer?

Your answer to this Question will cleanly allow the interviewer to judge You are Closely touched with Marks and Spencer and you can be Qualified for this job. If the hiring manager of Marks and Spencer asked this Question you need to answer this Question by following these Guidelines.

  • Quality
  • Value
  • Service
  • Innovation
  • Trust

4. Tell us about the Competitors of Marks and Spencer?

Marks and Spencer is a major British multinational retailer that is growing really fast and had 75,711 Active employees they also have Competitors in the British retailer, “Answering this Question with confidence will Positively Attract the interviewer, To understand that you are Professional in this Chain.

  • Tesco
  • Aldi
  • Asda

5. Why do you want to work at Marks & Spencer?

  • Marks & Spencer is a well-known and respected brand, and I would be proud to represent the company.
  • I admire the company’s commitment to quality and customer service, and I would like to be a part of providing that excellent experience to shoppers.
  • I have a strong interest in fashion and retail, and I believe that Marks & Spencer is a leader in both of those industries.
  • I am excited about the opportunity to learn more about the retail business and to grow my skills in customer service and sales.
  • I believe that Marks & Spencer is a company with a bright future, and I would be proud to be a part of that future.

6. What is your greatest strength?

Your greatest strength is your ability to connect with people and build relationships. You have a natural ability to make people feel comfortable and build trust. This is a valuable skill in retail, where building relationships with customers is key to success.

7. What is your biggest weakness?

  • Be honest about your weaknesses, but don’t dwell on them.
  • Be positive and talk about how you’re working to improve.
  • Highlight a strength that compensates for your weakness.
  • Be specific and give an example of a time when your weakness was a challenge.
  • Keep it brief and avoid sounding like you’re making excuses.

8. Why did you leave your last job?

  • Be honest about your reasons for leaving.
  • If you were let go, be upfront about it and explain the circumstances.
  • Focus on the positive reasons for why you’re looking for a new opportunity.
  • Highlight your skills and experience that make you a good fit for the job.
  • Avoid badmouthing your previous employer or colleagues.

9. What experience do you have?

  • Outline your prior experience in the retail industry, highlighting any relevant roles you have held.
  • If you have no direct experience in retail, focus on customer-facing roles you have held in the past and any relevant transferable skills.
  • Highlight any key achievements in your previous roles, such as sales targets met or exceeded, or positive feedback from customers or management.
  • If you are a student or recent graduate, focus on any relevant work experience placements or internships you have undertaken.
  • If you have no relevant experience at all, focus on your customer service skills and any other skills that could be relevant to a retail role.

10. We have many years of Reputation why Should we Give The Job to you?

  • Outline your experience in the retail industry and how it has prepared you for a role at Marks & Spencer.
  • Highlight your key strengths and how they align with the requirements of the role.
  • Share your passion for retail and explain why you believe Marks & Spencer is the best retailer in the world.
  • Describe your customer service philosophy and how you would go above and beyond to deliver an exceptional experience.
  • Emphasize your commitment to continuous learning and professional development.

11. Where do you See Yourself in the Next Five Years?

  • Outline your long-term career goals
  • Explain how working for Marks & Spencer can help you achieve these goals
  • Discuss your plans for personal and professional development over the next five years
  • Describe how you will contribute to the growth and success of Marks & Spencer
  • Explain what you can bring to the role that will benefit the company in the long term

12. What is your working schedule flexibility?

  • Be honest about your availability
  • If you have any scheduling conflicts, be upfront about them
  • Be willing to work a variety of shifts
  • Be flexible with your availability
  • Be open to working overtime if needed

13. How would you deal with upset customers?

  • First and foremost, always stay calm and professional when dealing with upset customers.
  • Secondly, try to understand the customer’s issue and see if there is anything you can do to help resolve the matter.
  • If the issue cannot be resolved, apologize to the customer and see if there is anything else you can do to help them.
  • Thank the customer for their time and patience.
  • Finally, follow up with the customer after the issue has been resolved to ensure they are satisfied.

14. Tell us about a time you went above and beyond for a customer?

  • Start by briefly describing the situation and what your role was
  • Then, describe what you did that went above and beyond for the customer
  • Be sure to explain how this benefited the customer and the company
  • Finally, explain what you learned from the experience

15. How would you deal with a difficult colleague?

  • First, try to understand the colleague’s perspective and what might be motivating their behavior.
  • Second, have a direct conversation with the colleague to see if there is a way to resolve the issue.
  • Third, involve a manager or HR if the situation cannot be resolved between the two of you.
  • Fourth, document any incidents that occur.
  • Fifth, be professional and respectful at all times.

What questions to ask the interviewer?

  • What inspired you to pursue a career in retail?
  • What do you think sets retail apart from other industries?
  • What do you think are the key skills necessary for success in retail?
  • What do you think are the biggest challenges faced by retailers today?
  • What do you think sets Marks & Spencer apart from other retailers?

Maximum Salary Range In Marks and Spencer:

Job Role Salaries Per Month
Customer Assistant£1,872
Sales Advisor£1,981
Customer Service Representative£1,456
Sales Assistant£1,086
Stylist £1,872
Client Advisor£1,040