Are you preparing for an ICICI Bank interview Questions? If so, you’re in the right place! In this blog post,
we’ll share with you the top interview questions that ICICI Bank asks candidates, as well as some tips on how to answer them.
So, without further ado, let’s get started
| Company: | ICICI |
| Headquarter: | Vadodara, India |
| Total Interview Question: | 20+ |
| Interviewer Type: | Ugly |
| Total Employees: | 97,354 |
Average Salaries at ICICI:
ICICI has 5,288 branches. There are Employs 97,354 Active Employees. They makes revenue US$21 Billion. ICICI Pay Best Salaries ranging From ₹14,000 to 31,000.
| Job Role | Salaries |
| Sales Representative | ₹14,977 |
| Banker | ₹28,672 |
| Sales Executive | ₹13,637 |
| Bank Officer | ₹26,636 |
| Direct Response Manager | ₹25,873 |
| Relationship Manager | ₹30,642 |
| Branch Executive | ₹10,796 |
ICICI Bank Interview Questions and Answers
Tell us about yourself?
- Start by giving a brief overview of your professional background and then move on to discuss your personal interests and hobbies.
- Be honest and open while sharing information about yourself.
- Try to avoid discussing sensitive topics such as politics or religion.
- Keep your answer concise and to the point.
- Use this opportunity to highlight your positive qualities and strengths.
- End your answer by expressing your excitement about the role you’re interviewing for.
What can you tell us about ICICI Bank?
- ICICI Bank is one of the leading banks in India with a strong presence in both retail and corporate banking.
- The bank has a wide range of products and services to offer its customers, including savings and current accounts, credit cards, loans, mortgages, and investment products.
- ICICI Bank has a strong focus on providing excellent customer service and has a wide network of branches and ATMs across India.
- The bank is also active in promoting financial
What can you tell us about ICICI Competitors?
- The main competitors of ICICI bank are HDFC bank, Axis Bank, and SBI bank.
- ICICI bank has a strong presence in India with a large customer base.
- The bank has a wide range of products and services to offer its customers.
- ICICI bank has a strong online presence and offers a convenient platform for its customers.
- The bank has a good reputation and is known for its customer service.
Why do you want to work at ICICI Bank?
- To learn about the banking and finance industry
- To gain experience working in a fast-paced and challenging environment
- To develop my skills in customer service and sales
- To contribute to the success of ICICI Bank
- To build a career in banking and finance
What is your greatest strength?
- My greatest strength is my ability to stay calm under pressure and think clearly in challenging situations.
- I am also very good at problem-solving and have a knack for finding creative solutions to difficult problems.
- I work well independently and am also a great team player.
- I am very organized and detail-oriented.
- I am also very flexible and adaptable, able to change my plans or approach as needed.
- I have a strong work ethic and am always willing to
What is your biggest weakness?
- Don’t try to be funny
- Don’t make up a weakness
- Be aware of what your weaknesses are
- Talk about how you’re working on improving your weaknesses
- Give an example of a time when you overcame a weakness
Why did you leave your last job?
- To pursue new opportunities
- To gain new skills
- To advance my career
- To work in a more challenging environment
- To earn more money
What experience do you have?
- I have worked as a teller at ICICI Bank for the past year.
- I have also worked as a customer service representative for the past two years.
- I have a degree in accounting from XYZ University.
- I am familiar with the banking software used by ICICI Bank.
- I am fluent in English and Hindi.
- I have good communication and interpersonal skills.
We have many years of Reputation why Should we Give The Job to you?
- ICICI Bank has a long-standing reputation as a leading financial institution in India.
- I have the skills and experience needed to provide excellent customer service and support.
- I am a motivated individual who is always looking for new challenges.
- I am a team player who is always willing to lend a helping hand.
- I am a quick learner and have a keen eye for detail.
- I am confident that I can be an asset to ICICI Bank and contribute to its continued success.
Where do you See Yourself in the Next Five Years?
- In the next five years, I see myself continuing to grow and develop my skills as a banker.
- I see myself becoming more involved in the community and helping to grow the bank’s presence in the area.
- I see myself taking on more responsibility within the bank, and helping to mentor and train new employees.
- I see myself continuing to build relationships with customers, and providing them with the best possible service.
- I see myself being a part of a team that is committed to providing excellent customer service and growing the bank.
What hours are you available to work?
- Our ICICI Bank Interview Guide coach would tell you to be prepared to answer questions about your availability to work.
- You should be honest about the hours you are available to work and be able to explain why you are available to work those hours.
Why customer service is important to you?
- Customer service is important to me because it is the foundation of any successful business.
- It is the key to keeping customers happy and coming back for more.
- Good customer service means creating a positive experience for the customer, whether it is through providing helpful and friendly service or resolving issues quickly and efficiently.
- It is essential to build strong relationships with customers and ensure their satisfaction.
Why customer service is important to you?
- Customer service is important to me because it is the foundation of any successful business.
- It is the key to keeping customers happy and coming back for more.
- Good customer service means creating a positive experience for the customer, whether it is through providing helpful and friendly service or resolving issues quickly and efficiently.
- It is essential to build strong relationships with customers and ensure their satisfaction.
Tell us about a time you went above and beyond for a customer?
- When it comes to providing excellent customer service, there are times when you have to go above and beyond the call of duty.
- For me, this usually happens when a customer is unhappy with a product or service and I am able to turn their experience around by going the extra mile.
- One specific instance that comes to mind happened just last week. I was working with a customer who was extremely unhappy with the product they had received.
- Not only did I refund their purchase, but I also sent
How would you deal with a difficult colleague?
- First, try to understand the colleague’s perspectives and where they are coming from.
- Second, try to find common ground and areas of agreement.
- Third, try to compromise and come to a mutually beneficial solution.
- Fourth, if all else fails, consult with a supervisor or HR.
- Fifth, document any incidents that occur.
- Sixth, be professional and respectful at all times.
What questions to ask the interviewer?
- What inspired ICICI Bank to pursue this project?
- What challenges has ICICI Bank faced with this project?
- How has ICICI Bank been able to overcome these challenges?
- What have been some of the biggest successes of this project?
- How does ICICI Bank plan to sustain this project’s success?
- What advice would you give other banks who are considering a similar project?