If you’re looking for some help preparing for your upcoming Freshii interview, then this blog is for you! We’ve compiled a list of the top 16 questions that you’re likely to be asked, along with some helpful answers.
So whether you’re a first-time job seeker or a seasoned professional, make sure to give this blog a read before your big day!
Here you will learn:
- What to expect during your Freshii interview
- How to answer common questions
- What questions to ask your interviewer
So if you’re ready to learn everything you need to know to ace your Freshii interview, then let’s get started!
| Company: | Freshii |
| Headquarter: | Toronto, Canada |
| Total Interview Question: | 20+ |
| Interviewer Type: | The Introverted |
| Total Employees: | 38,000 |
Freshii has 760 locations in North America. There are About 38,000 Total Employees. They makes Revenue $22.23 Millions Per Year. Freshii Pay Best Salary ranging From $4,000 to 6,000.
Freshii Interviews Questions and Answers
Tell us about yourself?
- Start by giving a brief overview of your professional background and then move into discussing your personal interests and hobbies.
- Be honest and open in your answer, but try to focus on the positive aspects of your life and personality.
- Avoid discussing controversial topics or anything that could potentially turn off the interviewer.
- Use the opportunity to highlight any skills or qualities that would make you a good fit for the job.
- Finish by expressing your interest in the position and why you would be a great addition to the Freshii team.
What Can you tell us about Freshii?
Freshii Restaurants Inc. is an American restaurant chain that spends significant time on Canadian-style casual cooking just like Canadian food of all varieties. Freshii is Managed by CEO Matthew Corrin., and is settled in Toronto, Canada.
Freshii is a Canadian fast-casual restaurant franchise that serves burritos, wraps, soups, mixed greens, and frozen yogurt.
- Freshii was founded in 2005 in Canada.
- Freshii was launched (under its original name, Lettuce Eatery) in downtown Toronto TD center.
- The restaurant was 5% to 50% Off discounted coupons and Promo Codes to attract customers.
- The restaurant has an Estimated 300 locations in Toronto, Canada.
- “Eat. Energize” is the slogan of Freshii.
What can you tell us about Freshii’s Competitors?
The interviewer at Freshii Asks This Question to know about your Knowledge of the Restaurant industry, That indicates you are a professional in the Hospitality industry and Know about all Restaurants That can be competitors of Freshii.
- Chipotle
- Protein Bar
- Boloco
What are Freshii’s Core Values or Mission Statement?
A Mission statement can be the main principle of a Restaurant’s Success, the Core values of Freshii are listed below.
- Healthy Food
- Convenient
- Affordable
Why do you want to work at Freshii?
- Do your research on the company beforehand and be familiar with its mission and values.
- Express your interest in healthy eating and living, and how Freshii aligns with your own personal values.
- Highlight specific aspects of the job that appeal to you, such as the opportunity to work with fresh ingredients and create healthy meals.
- Emphasize your customer service skills and your ability to create a positive dining experience for guests.
- Be enthusiastic and positive about your interest in joining the Freshii team!
What is your greatest strength?
Your greatest strength is your ability to connect with people and build relationships. You are a people person and you have the ability to build rapport quickly. You are also a great listener and you have the ability to really understand what people are saying.
What is your biggest weakness?
When interviewers ask this question, they are looking to see if you have the ability to self-reflect and be honest about your weaknesses. It is important, to be honest in your answer, but you also want to be sure to frame your answer in a way that shows that you are aware of your weakness and are taking steps to improve upon it. For example, you might say something like, “I used to have a hard time speaking up in groups, but I’ve been working on that by joining Toastmasters. I’ve found that it’s helped me to become more confident in my public speaking abilities.”
Why did you leave your last job?
- Don’t speak negatively about your previous employer
- Highlight the positive aspects of your previous job that you enjoyed
- Explain why you are looking for a new opportunity
- Emphasize your excitement about the role at Freshii
- Be prepared to discuss your long-term career goals
What experience do you have?
- Outline any relevant customer service experience you have
- If you don’t have any direct customer service experience, highlight any other experience you have that would be relevant, such as working in a fast-paced environment
- If you have no relevant experience, explain why you believe you would excel in the role
- Be honest and positive in your response
- Avoid giving long-winded answers or going off on tangents.
Why should we hire you?
- Outline your experience in the food industry and how it makes you the ideal candidate for the role.
- Highlight your customer service skills and how you would go above and beyond to ensure each customer has a positive experience.
- Share your passion for healthy eating and how you would be an advocate for Freshii’s brand and menu items.
- Discuss your ability to work well under pressure and how you would manage your time effectively to meet the demands of the role.
- Emphasize your willingness to learn and grow with the company, and how you would be an asset to the Freshii team.
Where do you see yourself in the next five years?
- In the next five years, I see myself continuing to grow with Freshii. I hope to be promoted to a manager position and continue to help the company expand.
- I also see myself becoming more involved in the community and helping to promote healthy eating habits.
- You can say that I would like to continue to learn more about the food industry and nutrition so that I can better help our customers make informed choices.
- I see myself continuing to be a team player and working hard to contribute to the success of Freshii.
- In the next five years, I see Freshii becoming the leading healthy food chain in the world.
What hours are you available to work?
- Be honest about the hours you are available to work.
- If you are able to be flexible with your hours, mention that.
- If you have any restrictions on the hours you can work, mention those as well.
- Let the interviewer know if you are available to work overtime if needed.
- Be prepared to discuss your availability for weekends and holidays.
- Let the interviewer know if you are able to work any shifts they may need to fill.
Why customer service is important to you?
- Freshii is all about providing excellent customer service. This means going above and beyond for our guests, making sure they have a positive experience from the moment they walk in the door until the moment they leave.
- We want our guests to feel like they are our top priority, and we will do whatever it takes to make sure they are happy.
- This means being friendly and helpful, taking care of any problems that may arise, and always putting the customer first.
- Excellent customer service is the key to success for any business, and Freshii is no exception.
How would you deal with upset customers?
- Listen to the customer and try to understand the issue
- Apologize for the inconvenience
- Attempt to resolve the issue to the best of your ability
- If the issue cannot be resolved, offer compensation such as a discount or a voucher
- Thank the customer for their feedback
- Follow up with the customer after the issue has been resolved
Tell us about a time you went above and beyond for a customer?
- Freshii is all about providing healthy and affordable food options to our customers. We always want to ensure that our customers are happy and satisfied with their experience at our restaurants.
- When a customer has a great experience at our restaurant, it is because our team members went above and beyond to make sure they had everything they needed.
- We always want to make sure that our customers feel like they are our top priority.
- If a customer has a problem or concern, we want to make sure that we do everything we can to resolve the issue.
How would you deal with a difficult colleague?
- Acknowledge that difficult colleagues are a common occurrence in any work environment
- Mention that you would take a diplomatic and professional approach in dealing with the colleague
- State that you would aim to resolve any differences through open communication
- Explain that you would also be willing to involve a manager or mediator if necessary
- Reassure the interviewer that you would not let the situation affect your work or performance
- Conclude by saying that you would do whatever it takes to maintain a positive
What questions to ask the interviewer?
- What inspired you to start Freshii?
- What do you think sets Freshii apart from other restaurants?
- What do you think are our core values?
- What do you think is our competitive advantage?
- How would you describe our culture?
- What do you think are our biggest challenges?
Average salaries at Freshii:
| Job Role | Salaries |
| Team Member | $3,030 |
| Food Service Associate | $3,504 |
| Team Supervisor | $3,238 |
| Directeur | $5,039 |
| Surveillant du Service | $3,511 |
| Assistance Store Manager | $3,542 |
| Restaurant Manager | $4,902 |
| Store Manager | $3,046 |